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Security
Data Center Compilance

Regulatory compliance is mandatory; our data center operations is SAS70, SOX, HIPAA, PCI and GLBA compliant.

Data Center Access
An offsite backup system is only good if it is truly secure, so the team at Offsite Backups works hard each day to make security our highest priority. From our fully encrypted software to our highly protected data center, we've developed a host of ways to keep your confidential information concealed from unauthorized access. We keep entry to our entire building and data center strictly regulated at all times, with detailed procedures for when and how individuals can enter the facility.

Data Center access is restricted to approved individuals only. Access approval will only be granted by the Chief Information Officer. Access privileges will be requested / granted / revoked using the corporate Change Management system. All access to the Data Center is controlled and monitored through the use of a bio-metrics (Fingerprint recognition system) locking mechanism on the Data Center access door. In addition, all access to the Data Center will be monitored through the use of the following mechanisms:

  • Data Center Log Book
  • Continuous Video Surveillance of the Data Center
  • Still Snapshots of Entry and Exit

The log book (1100-500-900c) will contain the following information:

  • Date
  • Time in
  • Time out
  • Name
  • Scheduled (Yes or No)
  • Purpose of Visit

All persons entering the Data Center are required to complete the necessary information in the log book, this includes both employees and non-employees (contractors, support personnel, etc.). In addition, all non-employees will be escorted at all times by an employee while in the data center. Video surveillance will be maintained at all times for the Data Center. Still photos will also be automatically taken for each entry and exit from the Data Center. This data/information will be maintained by a member of the Network Administration group. Data Center Access log is reviewed weekly by IT Management.

Network Security
The technology we use for data encryption is the same type used for the highest level of classified military documents protected by the U.S. Government. And the best part is? 24/7 data protection and live assistance. Our security measures are still in place long after the business day ends and our technicians are always available for help recovering lost data. No matter when hackers or identity thieves attempt to gain access to your files, our state-of-the-art system is working to keep them locked out. That's the essence of true data protection.

Encryption ensures FULL security when recovering your data. The software is encrypted using 128 – 256 AES encryption algorithm, established by the U.S. Government for high-security data. The encryption key is set by you during installation of the client software. You will select a private encryption key that is known only to you. No one can access your valuable information without this key - not even us! If this encryption key is lost, there is no access to your data.

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